Aetna International

Our high-tech industry solutions

The high-tech industry is fast-paced and competitive. Winning starts with recruiting and retaining the best talent. That’s where we can help.

Our progressive health insurance solutions—customized with your industry in mind—will help you attract and retain a workforce made up of the best and brightest.

What you need

High-tech’s hectic work pace and unique employee profile create a very specific clinical profile. And Aetna Internationals’ high tech solutions addresses these needs, including:
  • Low participation in preventive care1
  • 25% increase in behavioral health spend2
  • 30.7% increase in high-risk and at-risk infant deliveries2
  • 38.7% increase in infertility spend2
Time-crunched employees are also looking for more convenient access to health care, including enhanced digital tools.
What we offer

Aetna's customized health plans for high-tech companies will give you the suite of benefits you need to attract the most qualified employees and provide for their unique range of health and well-being needs.

Our global health and well-being plans include:
  • Benefit administration that works for you
  • Progressive benefits, convenient access to care and personalized guidance and support for your employees
Benefit administration

You and your employees work hard. Your plan administration should be easy. Choosing Aetna International keeps administrative headaches to a minimum.

 
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Benefits administration that works for you
Benefit administration that works for you

We’re proud to offer our customers:

Data privacy you can trust: We’re an industry leader when it comes to data security and privacy. Our policies, procedures and technologies protect member and customer information from inappropriate and unauthorized use and disclosure.

Global plan designs: We assist our clients in selecting the best options for cost, compliance, and plan design flexibility. The experience we gain through our local offices and contracts, and by serving members around the world, gives us insight into changing global trends.

Efficient systems with automated processes: All of our internal systems―billing, enrollment, financial, data entry, claims and pharmacy management―are integrated for efficiency. Backed by the combined power of Aetna and CVS Health, Aetna International is faster with product updates, clinical programs and technology.

Account support with personalized communications: We provide you and your employees with open enrollment support, monthly wellness webinars on top health trends and conditions, and well-being member emails for news about resources and tools.
Progressive benefits

Your employees have an enormous impact on the success of your business. That’s why it’s so critical to attract and retain top-notch talent. One of the most impactful ways to differentiate yourself from other employers is to offer a benefits package that goes beyond the basics.

 
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Progressive benefits
Progressive benefits to support your exceptional workforce

Aetna is more than insurance. We’re your health and well-being partner delivering progressive solutions to help you build a healthier, more powerful and productive workforce, with tools like:
 
Care Management for acute and chronic conditions 
We provide one-to-one telephone-based care between your employees and a Care and Response Excellence (CARE) team clinician to help address any chronic and acute health conditions. Confidential, comprehensive care built right into your benefits plan. 

Guided Genetic Counseling through Aetna Enhanced Maternity Program
Our holistic, end-to-end family-building solution helps employees in the U.S. with features including genetic counseling (by phone), cost-effective genetic testing, a fertility advocate**, and education to address racial disparities in maternal health outcomes. 

Aetna Well-Being 
Staying on top of the demands of work, life and personal issues can be challenging. That’s why we’re committed to providing your employees with access to Aetna Well-being—industry-leading self-help tools and professional support for mind, body and more:
  • Mind — Support for mental health and emotional well-being
  • Body — Resources to help maintain physical health
  • Living and working abroad — Help making informed decisions while adjusting to a new working environment and living away from home
  • Member offers — Specially selected offers on great health and wellness apps and services
Employee Assistance Program 
Life is full of challenges. Our Employee Assistance Program helps you balance the demands of work, life and personal issues. Whether it’s living with anxiety or depression, parenting advice, drug or alcohol misuse, or career advice, our Employee Assistance Program offers you confidential support.

Transgender inclusive benefits 
We cover a variety of gender-affirming treatments and surgeries, subject to plan terms and other requirements.


* Enhanced Maternity program offering beginning 1/1/2022, standard Maternity Management program is available to employees until then.
** Available to self-insured clients.
Convenient access

High-tech employees are busy people. That’s one of the reasons their participation in preventative care is so low. That’s why we work so hard to make it easy for your employees to access the care and support they need to stay healthy and productive.

 
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Convenient access to care and support
Convenient access to care and support

Here’s just a few of the ways we make health and well-being simple:

Multilingual customer support 
Our Member Service team is available 24/7 to help with a variety of issues, and they can assist your employees in over 240 languages. Your employees also get multilingual access to our Aetna member website. 

Broad national and international network 
Our network of 1.3 million doctors, hospitals, clinics, labs and other health providers around the world - including over 165,000 medical providers outside of the U.S. means your employees can access the care they need, when and where they need it. And staying in network helps keep medical costs lower. 

One-on-one support from a health coach 
Our health coaches are registered nurses that act as a personal support system for your employees, who can choose when and how often to speak with their coach. Our health coaches can help your employees:
  • Understand their doctors’ treatment plans 
  • Recognize any side effects of their medications 
  • Work on their doctors’ advice, like taking steps to lower cholesterol 
  • Reach health goals, like getting more active or making good food choices
Global telemedicine through Teladoc® and vHealth*
With vHealth and Teladoc™, our telemedicine offerings, your employees can consult with best-in-class primary care doctors 24/7 by phone or video chat.

Aetna HealthSM experience 
The Aetna Health website and app help your employees manage their benefits on the go. 

Living and working abroad assistance 
Our team and partners provide professional assistance to make sure your members and their families are set up for success through pre-trip planning support, emotional well-being resources and self-help tools.

Global plan designs 
Our experience comes from serving members all over the world in all kinds of organizations. This broad and deep exposure provides us with insight into everchanging global and industry trends. Because of this, we can assist you in selecting the best plan options for cost, compliance, and flexibility.


*Additional cost
Specialized outreach

When employees are dealing with sensitive health conditions, they need someone who understands the challenges and complexities they’re experiencing. That’s why we offer specialized clinical nurses for certain health situations.


 
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Personalized guidance and support
Specialized outreach to meet the unique needs of your workforce

Our clinical specialists go beyond the basics to meet your employees exactly where they are on their health and well-being journey. Here’s just some of what they provide:

One-to-one nurse support
Our specialized clinical nurses are just a phone call away and are trained to support and advise your employees on transgender, fertility, neonatal intensive care and mental well-being needs.

Clinical nurses understand the complexities of these health conditions and can: 
  • Provide education 
  • Answer questions about treatment coverage, out-of-pocket costs, claims, etc. 
  • Offer emotional and mental well-being support throughout the process 
  • Recommend in-network doctors and specialists, to help lower costs 
  • Help your employees understand and navigate the health care process 
Neonatal Intensive Care Unit (NICU) support 
If a baby is admitted or readmitted into the NICU, our specially trained nurses can provide emotional and case management support, so the baby’s parents can focus on what matters most. 

Fertility advocate* through our Enhanced Maternity Program 
For employees that are starting or continuing on a journey to have a child, our fertility specialists provide the emotional and clinical support to make the process easier. 

Transgender support 
You have employees that identify as transgender, transsexual or gender nonconforming, our CARE team is there to give them personalized support and guidance. Our clinical team offers specialized guidance, support, and resources for transgender and inclusive benefits. They’ll work with your employees to provide benefit education around clinical services and mental health resources that support inclusivity. 

Mental well-being support 
Employees experiencing stress, depression, anxiety or a substance use disorder can get help from our Employee Assistance Program. 

Living and working abroad assistance 
Our team and partners provide professional assistance to make sure your members and their families are set up for success through pre-trip planning support, emotional well-being resources and self-help tools.


*Only available for self-insured clients
Your resources
  • Well-being White Paper
  • Aetna Well-Being Brochure
  • Aetna Enhanced Maternity
  • Wysa
  • Aetna International Care Management Program
Find out more

We encourage you to contact your Aetna sales representative to find out more about what Aetna can do for you and for your employees.  
AetnaTM is a trademark of Aetna Inc. and is protected throughout the world by trademark registrations and treaties.

Aetna does not provide care or guarantee access to health services. Not all health services are covered, and coverage is subject to applicable laws and regulations, including economic and trade sanctions. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a health care professional. See plan documents for a complete description of benefits, exclusions, limitations and conditions of coverage. Information is believed to be accurate as of the production date; however, it is subject to change. For more information, refer to www.aetnainternational.com.

 
  1. Managed Healthcare Executive. How Millenials could impact the future of health care. 2018.Available at:managedhealthcareexecutive.com/view/how-millennialscouldimpact-future-healthcare.Accessed on December 22, 2020.
  2. Consultative Analytic Impact Report High Tech 2018M12.
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